Leading High Performance Teams

This workshop is for line/department managers, team leaders and others with responsibilities for creating a culture of continuous improvement. Those with fewer than five years of on-the-job experience will particularly benefit from attending.

• Lead your team to higher levels of performance and personal satisfaction
• Engage team talent for better results and a stronger organization
• Transform your measurement system to improve accountability, ownership and performance
• Create a culture that nurtures innovation and change
• Develop a sense of team pride, commitment and loyalty
• Inspire “healthy conflict” that brings team members together
• Maximize the potential of team members, and ensure that the whole is far greater than the sum of its parts

The Process

• Selecting the best team structure for your circumstances
• Leadership tools for delegating, motivating and empowering others to maximize potential 
• Increasing team participation and making better group decisions 
• Running meetings that serve their true purpose of accelerating productivity
• Assessing the team’s effectiveness, staying on track

The People

• Dealing with stress and ambiguity – for yourself, as well as for others
• Identifying, building and engaging talent through effective coaching
• Deepening relationships and improving performance through active listening and targeted feedback
• Building consensus and loyalty by establishing rapport and reading situations with higher emotional intelligence

The Problems

• Resolving conflict in a respectful and direct manner
• Effective persuasion techniques 
• Dealing with naysayers and low morale
• Managing change as smoothly as possible 
• Increasing ownership and accountability by improving your measurement system

Special features

You will engage in group exercises, role plays and simulations to apply the concepts you are learning. You’ll also complete a comprehensive self-assessment of your personal behavioural strengths and weaknesses.

For financial assistance opportunities, please refer to Financial Assistance, Scholarships and Team Rates .